Tuesday, April 19, 2011

Lego Hero Factory Recon Team deliveries delayed

I just received the following email from Lego Hero Recon:
Dear Customer,
We are very sorry to inform you that we have had some technical problems in the fulfillment of customized LEGO orders. Unfortunately this means that the delivery of your ordered Hero Recon Team member has been delayed.
The problems have now been solved and we’re working full speed at the Hero Recon production facility to produce and ship your Hero.
While the production has been on hold, we have collected and added a cool extra element to your unique Hero Recon member as a small compensation for the delay.
Thank you for your patience,

The Design byME team
This is 14 calendar days after I placed the first of my two Recon Team orders.  Unfortunate to hear of their troubles, but I'm looking forward to receiving my little packets of parts, as I'm sure are many of you!

Have any readers received their Recon Team sets yet?  Have any thoughts on this delay?  Post a comment & share your thoughts.

17 comments:

  1. Yeah, I got the same message. I wonder what the "cool extra element" is.

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  2. Jang between you and me.. You just be happy your getting that thing at all! I can't even SAVE my creations online!


    Oh yeah, and keep up the kewl mocs!

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  3. I ordered mine 11 days ago and received the same email. I'm really looking forward to getting it. But what really piques my interest is the "added element." What could it be!?

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  4. Great, now I'll need to buy that extra element on eBay because I won't be able to get it otherwise.

    Stupid me and waiting till around Easter to order mine.

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  5. My friend and I just went to our local Lego store's Pick a Brick, and there were WHITE and ORANGE hero cores! I bought a hero with a white core!

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  6. I also wonder what the extra element could be. If it is something new, can you make a post about it?

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  7. Dang it I've been waiting for mine and now I won't get the "cool extra element" crap!!! THAT MAKES ME PISSED. post a picture of it plz :P

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  8. ...
    I got my computer back today, and I finally checked my email. I got that email too. It is probably just some brick though. There might be a chance that it could be something awesome, but I always try to keep my expectations low. I hope my email means that they have fixed the problem and they are shipping it to me as we speak. I have just realized that Jang is now famous because of this blog.

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  9. I got that same Email from LEGO...

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  10. same thing happend to me i wonder if there connected some how they are all related go lego for making it up with a speicel suprise xd

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  11. poo i haven't even ordered mine yet :P

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  12. i wonder what it could be i can't wait! :)

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  13. The HeroRecon emails take replies.

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  14. hey if any theres with a speicel suprise can post up what it is thx

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  15. i think its that special chest armour and i love your mocs jang!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  16. I am not exactly sure what the special surprise is however I got an extra fire piece found on 2.0 villains, a sticker and a in game code for the hero factory game

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  17. hope the "special element" is an orange hero core, i loooove orange!!!

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